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Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Glen Norde

Glen Norde

May 19, 2025

5  out of  5
rating by Glen Norde
"Thanks miss Victoria you were perfect and professional"
We responded:
"๐ŸŒŸ Huge thanks to Glen for the glowing 5-star review! ๐ŸŒŸ We're thrilled to hear you had a fantastic experience with Victoria! ๐Ÿ™Œ Your feedback inspires us to keep delivering top-notch service. We appreciate your support and look forward to serving you again soon! ๐Ÿ’– #CustomerLove #5StarReview "
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vicki grohmann

May 15, 2025

5  out of  5
rating by vicki grohmann
"Netti was amazing. Got me better coverage and cheaper than I had previously with another company. So glad I reached out."
We responded:
"๐ŸŽ‰ We're so excited to hear about your amazing experience with Nelli, Vicki! ๐ŸŒŸ It's always our goal to provide you the best coverage at the best rate. Your satisfaction means everything to us! Thank you for trusting us with your insurance needs. Here's to more great moments ahead! ๐Ÿฅณ๐Ÿ’– #CustomerSpotlight #BestCoverage"
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Monica Logsdon

May 14, 2025

4  out of  5
rating by Monica Logsdon
"Rene is awesome to deal with."
We responded:
"๐ŸŒŸ Thank you, Monica, for your kind review! We're thrilled to hear that you think our office is awesome to deal with. Your feedback means the world to us! Weโ€™re always striving for Five-Star service, so please let us know how we can improve. We're here for you! ๐Ÿ™Œโœจ #CustomerLove #FeedbackMatters"
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Mia Clark

May 5, 2025

5  out of  5
rating by Mia Clark
"Amazing customer service and helped me get an amazing quote"
We responded:
"๐ŸŒŸ Huge shoutout to Mia for the fantastic 5-star review! We're thrilled you enjoyed our top-notch customer service and got an amazing quote. Your trust means the world to us! Thank you for letting us handle your insurance needsโ€”we're here for you anytime! ๐Ÿ† #CustomerAppreciation #InsuranceService"
Profile photo of Adam Merritt

Adam Merritt

April 25, 2025

5  out of  5
rating by Adam Merritt
"Great service and very friendly!"
We responded:
"Thank you for your Five-Star review Adam. We are delighted that you felt our service was friendly and great. We look forward to providing you with more wonderful service in the future!"
Profile photo of Juan โ€œBlack-Eโ€ Gutierrez

Juan โ€œBlack-Eโ€ Gutierrez

April 21, 2025

1  out of  5
rating by Juan โ€œBlack-Eโ€ Gutierrez
"I don't know who's in charge of this franchise but when someone tells you to cancel there policy you should respect there request. Especially when it comes to our elderly community. A family member called them to cancel their auto-pay policy and instead they went ahead and let it go through and try to blame it on the computer error. Friends of elderly family beware of sharks like this, times are hard enough without this kind of treatment."
We responded:
"Our office has searched all of our records and we have not found anything that would pertain to the incident you are speaking in regard to. You may have our office confused with another office. Being that this review is not based on first person account it is possible that you have the wrong office. If you would like to give our office a call we can discuss and look into further detail. Our office has a dedicated customer service representative and we have always prided ourselves in providing a high level of customer service. "
Profile photo of Piyush Bhakta

Piyush Bhakta

April 16, 2025

5  out of  5
rating by Piyush Bhakta
""The best customer service I have ever received. They have the best rates as well. I highly recommend!"
We responded:
"๐ŸŒŸThrilled to hear you had an amazing experience with our customer service and great rates! At Renee Thibodeaux State Farm, we strive for 5-star experiences every time. Your satisfaction means the world to us! Thank you for trusting us with your insurance needs. ๐Ÿ’™ #CustomerService #StateFarm"
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Alicia Sosa

April 16, 2025

5  out of  5
rating by Alicia Sosa
"Hola buenas tardes mi nombre es Alicia Sosa y estoy muy satisfecha con el servicio que recibรญ por medio de la agente de State Farm Nรฉli me ha brindado muy buena informaciรณn, y con muy bonita actitud que me ayudรณ a tomar la decisiรณn de ser cliente de State Farm"
We responded:
"Gracias por su reseรฑa, y por las 5 estrellas. Gracias por confiar con nosotros con su negocio! "
Profile photo of Brisa Briones

Brisa Briones

April 14, 2025

5  out of  5
rating by Brisa Briones
"Victoria was amazing! I get out of work at 5pm so it was hard to communicate so we just kept emailing back and forth. She was so patient, persisten and professional. She did amazing!"
We responded:
"๐ŸŒŸ A huge thank you to Brisa for your glowing 5-star review! Your kind words warm our hearts and remind us why we do what we do. ๐Ÿ’– We're thrilled to hear you're having such a great experience with our team. We hope all those wonderful qualities keep you coming back as a lifelong Renee Thibodeaux State Farm Customer! ๐Ÿ™Œ #CustomerAppreciation #StateFarmFamily"
Profile photo of Haile Miller

Haile Miller

April 10, 2025

5  out of  5
rating by Haile Miller
"Just got a new policy today with Victoria she was a great help and very friendly! Really enjoyed my experience with her ! Great service !"
We responded:
"๐ŸŒŸ Huge thanks to Halle for sharing your wonderful experience with Victoria! Her friendly nature truly shines and makes a difference for our customers. We're thrilled to have you on board and can't wait to provide you with even more exceptional service in the future! ๐Ÿš€ #CustomerLove #InsuranceExperts"
Profile photo of Andy Herrera

Andy Herrera

April 9, 2025

5  out of  5
rating by Andy Herrera
"I had a great experience getting life insurance. Neli Iniguez was very patient and helped me pick the best option for me. She was very helpful and had an answer for every question I had ๐Ÿค˜"
We responded:
"โœจ Thrilled to hear about your positive experience starting Life Insurance with Neli! Her patience and expertise truly shine, making her an invaluable asset to our team. ๐ŸŒŸ Cheers to more exceptional service aheadโ€”together weโ€™re committed to protecting what matters most. #LifeInsurance #TeamNeli ๐Ÿ’ช"
Profile photo of Jessica Martinez

Jessica Martinez

April 7, 2025

5  out of  5
rating by Jessica Martinez
"I would like to say that Victoria is such an amazing person. Victoria would check up on me and gave me the time I needed. She also explained everything in detail and was very helpful"
We responded:
"Jessica, I am beyond happy to hear you had such a great experience with Victoria! Here at Renee Thibodeaux State Farm, we pride ourselves on educating our customers so that each customer can pick the coverages that best fit their needs. Your feedback is greatly appreciated, and we look forward to serving your insurance needs! #CustomerService "
Profile photo of Jeff Roeder

Jeff Roeder

April 7, 2025

5  out of  5
rating by Jeff Roeder
"Neli was great and helped me with everything I needed. And she is friendly"
We responded:
"๐ŸŒŸ So glad to hear you found Neli friendly while handling your insurance needs, Jeff! Your feedback is greatly appreciated. We truly value your business and canโ€™t wait to continue providing you with top-notch service in the future! Thanks for being part of our community! ๐Ÿ’ผโœจ #CustomerCare"
Profile photo of Charlotte Rogers

Charlotte Rogers

March 27, 2025

5  out of  5
rating by Charlotte Rogers
"Victoria was extremely professional, knowledgeable and most pleasant."
We responded:
"๐ŸŒŸ Charlotte, we're thrilled to hear about your amazing experience with Victoria! Thank you for sharing your journey with our office. Your feedback means the world to us! ๐Ÿ’– The entire team at Renee Thibodeaux State Farm is excited to continue providing you with exceptional service. Hereโ€™s to many more great moments ahead! ๐Ÿ˜Š #CustomerAppreciation"
Profile photo of Michelle Chapman

Michelle Chapman

March 26, 2025

5  out of  5
rating by Michelle Chapman
"I have had my car insurance with Renee Thibodeaux for 10 years and have received excellent service. My car was ruined by Hurricane Harvey and even though there were so many in the same situation, her agency staff went above and beyond to help me. Next car was rear ended and totaled-once again they were professional yet kind and helped me navigate through the process. I moved from the Baytown area but have kept my coverage with Reneeโ€™s agency because of their honest and reliable business practices."
We responded:
"๐ŸŒŸ Huge thanks to Michelle for your kind words and amazing 5-star review! We're thrilled that youโ€™re satisfied with our service, even after moving away. Remember, we proudly serve all of Texas and Louisiana with the same dedication we give our local customers! We appreciate you sticking with us! ๐Ÿ™Œ๐Ÿ’™ #Grateful #CustomerAppreciation"
Profile photo of koala studio

koala studio

March 21, 2025

5  out of  5
rating by koala studio
"Neli neli eres la mejor Muy atenta muy informadora muy paciente y la mejor del mundo ๐Ÿ˜Š"
We responded:
"Gracias por su resivar, y por las 5 estrellas. Gracias por confiar con nosotros con su negocio!"
Profile photo of Rodriguez Arturo

Rodriguez Arturo

March 12, 2025

5  out of  5
rating by Rodriguez Arturo
""I had a wonderful experience with Neli Iniguez from State Farm she is the person who called me and sold me my policy. She was fantastic. Very informative, friendly , and patient with me as she answered every question and concern."
We responded:
"๐ŸŒŸ Thrilled to hear about your experience with Neli! Her informative, friendly, and patient approach while setting up your insurance policy truly embodies the five-star service we strive for. Thank you for spreading the word about our dedicated team! Your satisfaction means everything to us! ๐Ÿ’™ #CustomerLove #FiveStarService"
Profile photo of Andrew Johnson

Andrew Johnson

March 12, 2025

5  out of  5
rating by Andrew Johnson
"Victoria Citizen helped me with switching to State Farm when my previous insurer was wanting to double my payment. Iโ€™m paying less than before now.Very highly recommend!"
We responded:
"๐ŸŽ‰ So thrilled to hear about your fantastic experience with Victoria, Andrew! Not only did you start your insurance journey with our team here at Renee Thibodeaux State Farm, but you also saved money while doing it! That's a win-win. Here's to smart choices and peace of mind! ๐Ÿ’ช๐Ÿ’ฐ #InsuranceSuccess #SmartSavings"
Profile photo of Rafael Chavez

Rafael Chavez

March 4, 2025

5  out of  5
rating by Rafael Chavez
"Great customer service"
We responded:
"๐ŸŒŸ Huge thanks to Rafael for your amazing Five Star review! ๐ŸŒŸ We're thrilled to hear that our teamโ€™s dedication to great customer service made a positive impact on your experience. Your feedback inspires us to keep delivering the best! We can't wait to serve you again! ๐Ÿ™Œ๐Ÿ’™ #CustomerLove"
Profile photo of Ryan Peterson

Ryan Peterson

March 3, 2025

5  out of  5
rating by Ryan Peterson
"The best customer service I have ever received. They have the best rates as well. I highly recommend! You will not regret it๐Ÿ‘."
We responded:
"๐ŸŒŸ Thrilled to hear you experienced top-notch customer service with us, Ryan! ๐Ÿ™Œ We're dedicated to delivering 5-star quality in every interaction, and it's wonderful to know our great rates made your experience even better. Thank you for sharing your feedback! ๐Ÿ’– #CustomerSatisfaction #FiveStarService"
Profile photo of rifqi angwin

rifqi angwin

March 1, 2025

5  out of  5
rating by rifqi angwin
"Renee was very helpful. Thank you so much! It was easy and quick."
We responded:
"๐ŸŒŸ Thank you, Rifqi! We're thrilled to hear our service was helpful, quick, and easy for you. We appreciate your 5-star review! Weโ€™re committed to delivering even more great experiences in the future. Stay tuned for more awesome service coming your way! ๐Ÿš€โœจ #CustomerAppreciation"
Profile photo of Devin Hutchison

Devin Hutchison

February 28, 2025

5  out of  5
rating by Devin Hutchison
"Very courteous and professional. She was able to get me a very competitive price without reducing any of my coverages on both the home and auto insurance!"
We responded:
"๐ŸŒŸ Exciting news, Devin! ๐ŸŽ‰ We're thrilled that we saved you money while maintaining top-notch coverage for your home and auto insurance. Your five-star experience with us is what we strive for! Welcome to the Renee Thibodeaux State Farm family! ๐Ÿก๐Ÿš— #TeamStateFarm #CustomerFirst #WelcomeAboard"
Profile photo of Jose Contreras

Jose Contreras

February 28, 2025

5  out of  5
rating by Jose Contreras
"Very good service and explained everything to me perfectly"
We responded:
"๐ŸŒŸ Weโ€™re thrilled to hear you loved your service, Jose! Thank you for taking the time to share your experience with us. Your satisfaction is extremely important to our team! We're excited to continue delivering five-star service whenever you need us. Hereโ€™s to more great moments ahead! ๐Ÿ™Œโœจ #CustomerLove"
Profile photo of Richard Hernandez

Richard Hernandez

February 27, 2025

5  out of  5
rating by Richard Hernandez
"Victoria was very helpful and patient. Saving us some money for the first 6 months."
We responded:
"๐ŸŒŸ So thrilled to hear about your awesome experience with Victoria, Richard! Your kind words mean the world to us. ๐Ÿ’– Thank you for taking the time to review our office! At Renee Thibodeaux State Farm, we love providing top-notch service & helping you save money too! ๐Ÿ†โœจ #CustomerLove #StateFarm"
Profile photo of Jacob Cherry

Jacob Cherry

February 26, 2025

5  out of  5
rating by Jacob Cherry
"Fantastic job on all of my questions and helping me with getting auto insurance!"
We responded:
"๐ŸŒŸ Thank you, Jacob, for your amazing 5-star review! We're thrilled to hear that our team made getting your auto insurance a breeze. Your satisfaction means the world to us! If you need anything else, we're just a message away. Drive safe! ๐Ÿš—๐Ÿ’ผ #CustomerAppreciation #AutoInsurance"