State Farm® Insurance Agent Renee Thibodeaux
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fernanda Zamora
June 3, 2024
5
out of
5
rating by Fernanda Zamora
"Excellent customer service. I spoke with Alexa, she was really friendly and helpful."
We responded:
"Thank you so much for your five star review. I am so glad you had a great experience with Alexa while purchasing your insurance! We look forward to serving as your State Farm agent!"
Megan Glover
May 31, 2024
5
out of
5
rating by Megan Glover
"Candice is so helpful, she went above and beyond for me!"
Steven
April 3, 2024
4
out of
5
rating by Steven
"I spoke with Candace and Alexa and they explained all the great benefits for my policy and they helped me save a lot of money. I'm grateful for their help and service."
We responded:
"Hi Steven, I am so happy to hear you had a good experience with Candice and Alexa. It's always a great day when we can save a customer money on their insurance. Please let us know how we can improve going forward to make sure you are completly satisfied with our services. "
Stormy Thompson
February 16, 2024
2
out of
5
rating by Stormy Thompson
"Never had an issue with the company until last month when they decided to double my liability insurance for no reason.. no tickets, no accidents have ever been on my record ¯\_(ツ)_/¯"
We responded:
"Stormy, I understand your concern about your premium. Unfortunately, this is beyond myself or my office's control. Pricing is set by State Farm directly and our local office does not have any part of that process. At any time you are always welcome to set an appointment with our local office and we can review your policies and make sure all your coverages and discounts are correct."
Alfredo Alfaro
January 26, 2024
4
out of
5
rating by Alfredo Alfaro
"Thank you for taking care of my policy with it being 10 till closing time , I appreciate it very much . If it wasn't for your help I'd still be paying those very high prices from all state ."
We responded:
"Thank You for your review Mr. Alfaro. We strive to provide 5 star service so please let us know where we can improve on our service to you. We look forward to serving as your insurance agent. Welcome to Renee Thibodeaux State Farm!"
Mark Cantu
January 23, 2024
5
out of
5
rating by Mark Cantu
"Bernice was very great person starting a new policy with State Farm’s."
We responded:
"Mark thank you for the five-star review. I am happy to hear that you had a pleasant experience getting your insurance policy stated with Berenice. Welcome to Renee Thibodeaux State Farm. We look forward to serving as your insurance agency!"
Miguel Figueroa
January 19, 2024
5
out of
5
rating by Miguel Figueroa
"Bernice it's so nice and helpfu thanks a lotl"
We responded:
"Thank you Miguel for your Five-star review. It's always great to hear when someone has a great experience with one of our team members! We appreciate your business and look forward to serving your insurance needs. Welcome to Renee Thibodeaux State Farm!"
Macy McCullough
January 19, 2024
5
out of
5
rating by Macy McCullough
"Berenice was absolutely awesome in helping me with getting quotes on car insurance. She found me a really great deal, and she was super sweet through the whole process."
We responded:
"Macy I'm so happy to hear that you had a great experience setting up your auto insurance with Berenice. All of us here at Renee Thibodeaux State Farm welcome you and look forward to serving your insurance needs!"
Kevin Peterman
December 4, 2023
5
out of
5
rating by Kevin Peterman
"My family have been customers ever since we moved to Baytown over 10 years ago. Nothing but great personal service including with claims. Renee even helped us configure all our insurance needs to minimize our cost while still meeting our coverage needs."
We responded:
"Thank you so much for your great review! It has been a pleasure to serve as your insurance agent and we hope to continue doing so for many years to come. Your business is greatly appreciated."
Aprelle Holtz
October 16, 2023
5
out of
5
rating by Aprelle Holtz
"Candice Findlay at State Farm helped us out tremendously with setting up both our life insurance & auto insurance policies. She was professional & always got back to us quickly when we emailed her with questions. Would highly recommend her. She made the process very easy for us & made sure we understood everything along the way. Thank you so much for your help!"
We responded:
"Thank you for your great review! I am so happy to hear you had a great experience with Candice! We appreciate your business and look forward to continuing to serve as your insurance agent. "
Wendy Custer
October 9, 2023
5
out of
5
rating by Wendy Custer
"I have had State Farm for many years.Renee Thibodeaux office is very knowledgeable and always provides the best customer service."
We responded:
"Thank you for your review Wendy! We appreciate your business!"
Waclaw Mucha
October 9, 2023
5
out of
5
rating by Waclaw Mucha
"Everything went smoothly and the explanations were immediate and to the point"
We responded:
"Thank you for your five star review! We appreciate your business and look forward to serving as your insurance agency!"
Matthew Jones
October 6, 2023
5
out of
5
rating by Matthew Jones
"Always helpful and very respectful over the phone. This State Farm office provides excellent customer service in the Baytown area."
We responded:
"Thank you so much Matthew for your great review! We appreciate you choosing us as your insurance provider. You are such a pleasure to have as a customer!"
Luis Ceja
October 5, 2023
5
out of
5
rating by Luis Ceja
"Alexa was very patient very thorough and very helpful with my insured needs."
We responded:
"Thank you Luis for your five star review. I am happy to hear you had a great experience with Alexa. We look forward to serving as your insurance agent and providing you with great customer service!"
Malik Mills
October 5, 2023
5
out of
5
rating by Malik Mills
"Alexa was very helpful in assisting with my state to state transfer. She was very knowledgeable about the different discount savings that I was eligible for. She went above and beyond in making sure I was getting the right coverage for my vehicles. She was super nice and patient when asking different questions. Thank you for the help and service Alexa. Looking forward to a continued partnership with State Farm."
We responded:
"We appreciate your review Malik and want to welcome you to our agency! I am so happy to hear you have had a great experience with Alexa and we look forward to continuing to provide you with five star service in the future!"
Jamie Nelson
October 4, 2023
5
out of
5
rating by Jamie Nelson
"I must take a minute to give a HUGE KUDOS to MISS CANDACE...she has aways given my daughter and I amazing excellent customer service. From a customer service professional myself it's refreshing to know that I can receive such an awsome person to talk to each time I call and have questions and she so knowledgeable of all the services statefarm provides. Miss Candace takes her time to answer any questions I may have with patience. I'm soo happy that I chose this Statefarm agent's office to insure my vehicles and home with. Now I don't want to leave out Alexis who first contacted me about becoming a statefarm customer again, she as well has top notch customer service. Thank you Ms Rene Thibodaux you have a great staff and should be beaming with pride for hiring them. Your happy customer Ms Jamie Nelson and Timesha Miller."
We responded:
"Thank you so much Mrs. Nelson for such an amazing review! I am so lucky to having amazing staff in Candice and Alexa. Even more lucky to have such amazing customers. We are so happy you are pleased with our office and look forward to continuing to provide you with great service in the future!!!"
Ariel Reeves
October 4, 2023
5
out of
5
rating by Ariel Reeves
"Candice is awesome! She helps me every time I have questions, she knows her stuff! I’ve had a few hard times and she has always come through! All the ladies are really sweet and very helpful!"
We responded:
"Thank you so much for your review and letting us know how great Candice is doing! We appreciate your business and look forward to continuing to service your insurance needs! "
Paul Bayhi
October 4, 2023
5
out of
5
rating by Paul Bayhi
"Alexa handled all my needs to perfection. Look forward to working with her in the future. Thanks for all your help and promptness. It was greatly appreciated."
We responded:
"Thank you so much for your five star review and letting me know how great Alexa has been for you. I am so happy to hear that you are satisfied with our office and thankful to service your insurance needs!!!"
victoria pennington
October 4, 2023
5
out of
5
rating by victoria pennington
"Alexa has always been such a great help to me! She stays on top of request and always follows up!"
We responded:
"Thank you so much Victoria for the amazing review! I am so happy to hear you have had a great experience with Alexa. We are so happy you picked us to be your insurance agency!"
Chloe Wooten
October 2, 2023
5
out of
5
rating by Chloe Wooten
"Alexa was wonderful! She very informative and professional. I appreciated all of her help"
We responded:
"Hi Chloe, Thank you for a great review!! I’m so happy to hear you had a great experience with Alexa. Welcome to our agency. We are so happy to be your insurance agency!"
Jade Lewis
August 24, 2023
5
out of
5
rating by Jade Lewis
"We have always had an incredible experience with State Farm. Candice is ALWAYS a pleasure to assist in anything we need and goes above and beyond in every aspect of our insurance. We have been with this office for countless years and have always been extremely pleased with their service and assistance. Thank you, Candice and State Farm, for all that you have done for our family! Highly recommend this office and Candice for all of your insurance needs!"
We responded:
"Thank you for the Five Star review. I am so happy to hear that you have been satisfied with the service both Candice and State Farm have been able to provide for you. We look forward to continuing to serve as your insurance agent for many years to come."
Ana karen garcia
August 16, 2023
5
out of
5
rating by Ana karen garcia
"Just today , I final made the switch from Allstate to State Farm for full coverage insurance and home insurance . Alexa helped me out and made the process painless . She was super nice giving me information about different discounts I was eligible for . The best part is I’m saving $200 monthly have towing , road side assist , rental AND with a lower deductible of $500 . I was paying more with Allstate with a higher deductible and had been with them for about 10 years . If you are questioning your insurance and they’re telling you that state taxes are going up and that’s why your payments are high. I would strongly recommend you call and get a quote here . Ask for Alexa only takes about 15-20 min . I’m so excited with the savings I have received changing to State Farm . I have $200 extra that I didn’t have before , I’m so excited!"
We responded:
"Thank you for the five star review. I’m so happy to hear you had such a great experience with Alexa and that we were able to save you money. We look forward to serving as you insurance agent. Welcome to Renee Thibodeaux State Farm!"
Denisse Arreola
June 8, 2023
5
out of
5
rating by Denisse Arreola
"Always great service when I call."
We responded:
"Thank you Denisse for the five star review. We appreciate you trusting our office with your insurance needs!"
Tyrone Jones
April 24, 2023
5
out of
5
rating by Tyrone Jones
"Renee is excellent to work with. She is knowledgeable and very patient when explaining the coverage options. Thanks so much for you time!"
We responded:
"Thank you for the 5star review. We appreciate you allowing us to serve as your insurance agent and look forward to continuing to provide you with great service!"
Nadine Browne
February 10, 2023
5
out of
5
rating by Nadine Browne
"Excellent customer service!"
We responded:
"Thanks so much Nadine for the five star review! We look forward to continue servicing your insurance in the future!"