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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gretchen Botello

Gretchen Botello

August 27, 2026

5  out of  5
rating by Gretchen Botello
"Great fast service, got all my questions answered and service set up my way to work."
We responded:
"Gretchen, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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lacie medema

August 27, 2026

5  out of  5
rating by lacie medema
"Victoria was absolutely amazing! She was so helpful, patient, and genuinely made the whole process of getting my State Farm policy started so easy. She took the time to answer all of my questions, made sure I understood everything, and made me feel like I was truly valued as a customer. You can tell that she really cares about the people she helps, and I’m so grateful for the time and effort she put into helping me. I highly recommend Victoria and her State Farm office to anyone looking for someone who is friendly, professional, and truly goes above and beyond! Thank you so much, Victoria! ❤️"
We responded:
"lacie, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Renee Thibodeaux and Team "
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Alejandra Janet Barragan

August 20, 2026

5  out of  5
rating by Alejandra Janet Barragan
"Excelente atención por parte de Neli."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Baytown insurance team. "
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Tyra Griffin

August 18, 2026

5  out of  5
rating by Tyra Griffin
"Dayanelli is great at what she does! Her kindness and promptness made the experience easier which I greatly appreciate ✨️"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Belinda Vela

July 31, 2026

5  out of  5
rating by Belinda Vela
"I had the best customer service with Vitoria. She was so patient and helpful because I don’t know anything about the app. Thanks again Victoria I’ll keep in touch with her with any questions
Belinda Vela"
We responded:
"Wow, thank you for the 5-star review, Belinda! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Todd Cunningham

July 31, 2026

5  out of  5
rating by Todd Cunningham
"Very easy to work with and got my payments where I needed them to be. Was so helpful and knowledgeable about the process and helped me get all the discounts possible."
We responded:
"Thank you so much for your wonderful feedback of us here at Renee Thibodeaux’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Renee Thibodeaux’s Insurance Team "
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Pinky Taheri

July 30, 2026

5  out of  5
rating by Pinky Taheri
"Personable professional. Helpful patient made me feel welcomed."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Baytown insurance team. "
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Talecia P

July 17, 2026

5  out of  5
rating by Talecia P
"Great service by Renee call took 7 minutes"
We responded:
"Thank you so much for the 5 stars, Talecia! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Cierra Glenn

July 16, 2026

5  out of  5
rating by Cierra Glenn
"Renee is very helpful in finding insurance and got me signed up quick!"
We responded:
"Hi Cierra, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Renee Thibodeaux, Your State Farm Agent "
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Keely Breaux

July 10, 2026

5  out of  5
rating by Keely Breaux
"Renee has been amazing to work with for my renter’s and auto insurance!"
We responded:
"Thank you for your kind review of State Farm Agent Renee Thibodeaux’s Team. We appreciate it!"
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Jennifer Sevin

July 2, 2026

5  out of  5
rating by Jennifer Sevin
"We went to the Houston Hockey Day back in April 2026 and came across the State Farm Renee Thibodeaix booth. Had a conversation with Renee herself and found that she is from around the same area as my dad's family in Louisiana. The conversation felt like we had known each other forever. Days later I received a call from Neli Iniguez with Renee Thibodeaux State Farm. At the time we weren't ready to switch from Allstate yet but we had a quote made up. Again the conversation tone was amazing. Just signed up yesterday and while doing so found out that Neil is from my hometown area which makes perfect sense since the conversation has been amazing as well. Neil has been so wonderful from back in April with the quote through now with getting us set up with State Farm. So far we have felt welcomed and it seems they truly care about their customers. If you need a new insurance company contact Neli with Renee Thibodeaux State Farm!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Renee Thibodeaux’s Team! We deeply appreciate your kind words here in Baytown . "
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Mindy Martinez

July 1, 2026

5  out of  5
rating by Mindy Martinez
"Excellent customer service and overall expierence due to the professional guidance and support from my agent, Victoria Lopez-Citizen. She is an absolute gem!! Would highly recommend to family and friends. Site through Google was not working yesterday, June 30th for me to successfully be able to provide review."
We responded:
"Thank you for the amazing review, Mindy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Brooke Zavesky

June 26, 2026

5  out of  5
rating by Brooke Zavesky
"I just signed up for an auto and renters insurance and Victoria was the agent who helped me!! She was so nice, very easy to work with and never pushy. I recommend!"
We responded:
"Thank you for the 5-star review, Brooke! Here on State Farm Agent Renee Thibodeaux’s Team, we are proud to serve our community and appreciate your recognition. "
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Edie Jones

June 17, 2026

5  out of  5
rating by Edie Jones
"The State Farm agency Dayanelli Iniguez recently worked with me on a policy and did an outstanding job! She made certain to get all the details exactly right for what I was needing. She stayed in touch with me and made sure it was all correct and that I understood everything. She earned the five star rating! I would definitely refer my friends to her!"
We responded:
"Thanks so much for the fantastic rating, Edie! We are so glad you had a positive experience with us here on State Farm Agent Renee Thibodeaux’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sharonda Garvin

June 10, 2026

5  out of  5
rating by Sharonda Garvin
"I happy bf e reunited with my agent and her office team. Neil with Rena Thibodeau’s office has been fantastic, dedicated, and reliable. She makes things happen."
We responded:
"Thanks so much for the amazing review, SHARONDA! We really appreciate your support here in Baytown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Alfonso Cortez

May 28, 2026

5  out of  5
rating by Alfonso Cortez
"Victoria was extremely helpful. Took her time and explained every detail of my policy and answered any questions I had."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Renee Thibodeaux’s Team here in Baytown . "
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Kimberly Silva

May 28, 2026

5  out of  5
rating by Kimberly Silva
"Had a really smooth experience getting life insurance set up with Victoria. The process was simple, informative, and handled very professionally from start to finish. Communication was great, and everything was explained in a way that was easy to understand. Highly recommend for anyone looking into coverage options! Thank you again!"
We responded:
"Kimberly, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Renee Thibodeaux’s Team is just a call or email away!"
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K Hyatt

May 13, 2026

5  out of  5
rating by K Hyatt
"Victoria was very helpful and professional..she took care of my needs and was very courteous! I would recommend this company and I give Victoria 5 stars!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Baytown to know that you had such a wonderful experience with us here on State Farm Agent Renee Thibodeaux’s Team."
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Brieah Zuercher

May 13, 2026

5  out of  5
rating by Brieah Zuercher
"NELI IS MY GIRL!!! Not only is she good at her job but she personable and is going to do what’s BEST FOR YOU!! Thank you as always couldn’t find better insurance anywhere else"
We responded:
"Thank you for taking the time to leave such a great review, Brieah. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Dawn Bordovsky

May 12, 2026

5  out of  5
rating by Dawn Bordovsky
"I have been with State Farm over 25 years and just signed a Life Insurance Policy with Victoria . I have alway's been pleased with my Agent Renee. They all work as a team in the office which is important ! They have always been nice to me. The pricing is reasonable. Also in the office the other great workers are Candice and Nelly !
Keep doing a great job."
We responded:
"Dawn, thank you for your wonderful review of State Farm Agent Renee Thibodeaux’s Team!"
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Brenda Minks

May 8, 2026

5  out of  5
rating by Brenda Minks
"Thank u some much neli for all your professionalism . and all help .u made every this run smoothly gave me everything I needed for my truck with a reasonable price thank u again.brenda minks"
We responded:
"Thank you for the amazing review, Brenda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kevin Harris

May 4, 2026

5  out of  5
rating by Kevin Harris
"Neli has been great. Nice, patient, and checks up when I get forgetful"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Renee Thibodeaux’s Team. "
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Paola Uresti

April 28, 2026

5  out of  5
rating by Paola Uresti
"Victoria was extremely kind and professional!!! ❤️❤️ 10/10"
We responded:
"Paola, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Renee Thibodeaux’s Team!"
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Marck Rosas

April 28, 2026

5  out of  5
rating by Marck Rosas
"Thank you for all the help Neli. It was a nice experience working with you. You went above and beyond in explaining my quotes and also how to bundle to even save more. Thank you for the patience and prompt communication it made my experience that much easier.
Overall great customer service and care."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Bella Denny

April 23, 2026

5  out of  5
rating by Bella Denny
"The best deal I could find by far. Victoria was so helpful and kind and made sure I was understanding what I was buying. Victoria took the stress out of looking at policies!!"
We responded:
"Bella, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "