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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Meyers

January 9, 2025

5  out of  5
rating by Justin Meyers
"Had progressive for 15 years, and they kept increasing rates for no reason. Renee’s office reached out to me and gave me a quote. They earned my business. They saved me ~ $100/mo and a customer service there is amazing. Everybody was so polite. 10/10"
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Lynda Cook

January 8, 2025

5  out of  5
rating by Lynda Cook
"Very helpful with any questions you may have."
We responded:
"Huge thanks to you Lynda for your wonderful online review! We're thrilled to hear you found our service helpful. Your feedback means the world to us! We can't wait to continue serving your insurance needs."
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Jennifer Jackson

January 8, 2025

5  out of  5
rating by Jennifer Jackson
"Nelli was wonderful to work with. Thank you! State farm was the cheapest rate overall for Auto."
We responded:
"Thank you, Jennifer! We're thrilled to hear you had a fantastic experience with Neli. Your online review means so much to us! We’re excited to continue serving as your insurance agent and ensuring you receive the best support possible. Here’s to a great partnership ahead! "
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Tara Mcdonald

January 7, 2025

5  out of  5
rating by Tara Mcdonald
"So helpful and professional, Candace went out of her way to help me. What an awesome team."
We responded:
"Thank you, Tara, for your Five Star review! Your feedback means the world to us and inspires our team to continue delivering top-notch service. We truly appreciate you taking the time to share your experience! "
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Dawn Anding

January 7, 2025

5  out of  5
rating by Dawn Anding
"I had a wonderful experience with Renee Thibodeaux State Farm. And Veronica is the person who called me and sold me my policy. She was fantastic. Very informative, friendly , and patient with me as she answered every question and concern. She is still communicating with me and guiding me through every step to make this transaction complete."
We responded:
"Dawn, Thank you for taking the time to give our office a review. I am so happy to hear that you had such a wonderful experience with our office while getting your insurance policy set up. We appreciate your business and look forward to helping you with all your insurance needs!"
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Kimberly Steadham

January 3, 2025

5  out of  5
rating by Kimberly Steadham
"Great experience with Victoria"
We responded:
"Thank you so much for the five-star review. I am so happy to hear that you had a great experience with Victoria. We look forward to serving all your insurance needs."
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Jos 1996

January 3, 2025

5  out of  5
rating by Jos 1996
"Neli & Renee’s team are so friendly and nice, I recommend for life insurance to give them a call."
We responded:
"Thank you for the five-star review. We appreciate you taking the time to evaluate your experience with our office. We appreciate your recommendation and look forward to helping more people obtain the life insurance coverage they need."
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Jordan Logan

January 2, 2025

5  out of  5
rating by Jordan Logan
"Victoria was very informative and helpful as well she did such a great job with saving my wife and I money by making a switch to State Farm I couldn’t be any happier thank you"
We responded:
"I am so happy to hear you had a great experience with Victoria and appreciate you taking the time to leave our office a review. It's also great to hear that we were able to save you some money! We look forward to helping you with all your insurance needs going forward."
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sholeh mehrdadi

October 28, 2024

5  out of  5
rating by sholeh mehrdadi
"Been with this company for couple of years now. Renee and her team especially Candace are amazing. You ask for something and they take care of your request immediately. Love working with them. I highly recommend them."
We responded:
"Thank You so much Sholeh for the great review!! We appreciate your business and look forward to continuing to serve as your local insurance agent!"
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laura davila

October 16, 2024

5  out of  5
rating by laura davila
"Excellent service Candice is always so helpful :)"
We responded:
"Thank you so much Laura. I am happy to hear that Candice is doing a great job taking care of our customers!!"
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Fernanda Zamora

June 3, 2024

5  out of  5
rating by Fernanda Zamora
"Excellent customer service. I spoke with Alexa, she was really friendly and helpful."
We responded:
"Thank you so much for your five star review. I am so glad you had a great experience with Alexa while purchasing your insurance! We look forward to serving as your State Farm agent!"
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Megan Glover

May 31, 2024

5  out of  5
rating by Megan Glover
"Candice is so helpful, she went above and beyond for me!"
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Steven

April 3, 2024

4  out of  5
rating by Steven
"I spoke with Candace and Alexa and they explained all the great benefits for my policy and they helped me save a lot of money. I'm grateful for their help and service."
We responded:
"Hi Steven, I am so happy to hear you had a good experience with Candice and Alexa. It's always a great day when we can save a customer money on their insurance. Please let us know how we can improve going forward to make sure you are completly satisfied with our services. "
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Stormy Thompson

February 16, 2024

2  out of  5
rating by Stormy Thompson
"Never had an issue with the company until last month when they decided to double my liability insurance for no reason.. no tickets, no accidents have ever been on my record ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯"
We responded:
"Stormy, I understand your concern about your premium. Unfortunately, this is beyond myself or my office's control. Pricing is set by State Farm directly and our local office does not have any part of that process. At any time you are always welcome to set an appointment with our local office and we can review your policies and make sure all your coverages and discounts are correct."
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Alfredo Alfaro

January 26, 2024

4  out of  5
rating by Alfredo Alfaro
"Thank you for taking care of my policy with it being 10 till closing time , I appreciate it very much . If it wasn't for your help I'd still be paying those very high prices from all state ."
We responded:
"Thank You for your review Mr. Alfaro. We strive to provide 5 star service so please let us know where we can improve on our service to you. We look forward to serving as your insurance agent. Welcome to Renee Thibodeaux State Farm!"
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Mark Cantu

January 23, 2024

5  out of  5
rating by Mark Cantu
"Bernice was very great person starting a new policy with State Farm’s."
We responded:
"Mark thank you for the five-star review. I am happy to hear that you had a pleasant experience getting your insurance policy stated with Berenice. Welcome to Renee Thibodeaux State Farm. We look forward to serving as your insurance agency!"
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Miguel Figueroa

January 19, 2024

5  out of  5
rating by Miguel Figueroa
"Bernice it's so nice and helpfu thanks a lotl"
We responded:
"Thank you Miguel for your Five-star review. It's always great to hear when someone has a great experience with one of our team members! We appreciate your business and look forward to serving your insurance needs. Welcome to Renee Thibodeaux State Farm!"
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Macy McCullough

January 19, 2024

5  out of  5
rating by Macy McCullough
"Berenice was absolutely awesome in helping me with getting quotes on car insurance. She found me a really great deal, and she was super sweet through the whole process."
We responded:
"Macy I'm so happy to hear that you had a great experience setting up your auto insurance with Berenice. All of us here at Renee Thibodeaux State Farm welcome you and look forward to serving your insurance needs!"
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Kevin Peterman

December 4, 2023

5  out of  5
rating by Kevin Peterman
"My family have been customers ever since we moved to Baytown over 10 years ago. Nothing but great personal service including with claims. Renee even helped us configure all our insurance needs to minimize our cost while still meeting our coverage needs."
We responded:
"Thank you so much for your great review! It has been a pleasure to serve as your insurance agent and we hope to continue doing so for many years to come. Your business is greatly appreciated."
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Aprelle Holtz

October 16, 2023

5  out of  5
rating by Aprelle Holtz
"Candice Findlay at State Farm helped us out tremendously with setting up both our life insurance & auto insurance policies. She was professional & always got back to us quickly when we emailed her with questions. Would highly recommend her. She made the process very easy for us & made sure we understood everything along the way. Thank you so much for your help!"
We responded:
"Thank you for your great review! I am so happy to hear you had a great experience with Candice! We appreciate your business and look forward to continuing to serve as your insurance agent. "
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Wendy Custer

October 9, 2023

5  out of  5
rating by Wendy Custer
"I have had State Farm for many years.Renee Thibodeaux office is very knowledgeable and always provides the best customer service."
We responded:
"Thank you for your review Wendy! We appreciate your business!"
Profile photo of Waclaw Mucha

Waclaw Mucha

October 9, 2023

5  out of  5
rating by Waclaw Mucha
"Everything went smoothly and the explanations were immediate and to the point"
We responded:
"Thank you for your five star review! We appreciate your business and look forward to serving as your insurance agency!"
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Matthew Jones

October 6, 2023

5  out of  5
rating by Matthew Jones
"Always helpful and very respectful over the phone. This State Farm office provides excellent customer service in the Baytown area."
We responded:
"Thank you so much Matthew for your great review! We appreciate you choosing us as your insurance provider. You are such a pleasure to have as a customer!"
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Luis Ceja

October 5, 2023

5  out of  5
rating by Luis Ceja
"Alexa was very patient very thorough and very helpful with my insured needs."
We responded:
"Thank you Luis for your five star review. I am happy to hear you had a great experience with Alexa. We look forward to serving as your insurance agent and providing you with great customer service!"
Profile photo of Malik Mills

Malik Mills

October 5, 2023

5  out of  5
rating by Malik Mills
"Alexa was very helpful in assisting with my state to state transfer. She was very knowledgeable about the different discount savings that I was eligible for. She went above and beyond in making sure I was getting the right coverage for my vehicles. She was super nice and patient when asking different questions. Thank you for the help and service Alexa. Looking forward to a continued partnership with State Farm."
We responded:
"We appreciate your review Malik and want to welcome you to our agency! I am so happy to hear you have had a great experience with Alexa and we look forward to continuing to provide you with five star service in the future!"