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Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Piyush Bhakta

Piyush Bhakta

April 16, 2025

5  out of  5
rating by Piyush Bhakta
""The best customer service I have ever received. They have the best rates as well. I highly recommend!"
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Alicia Sosa

April 16, 2025

5  out of  5
rating by Alicia Sosa
"Hola buenas tardes mi nombre es Alicia Sosa y estoy muy satisfecha con el servicio que recibรญ por medio de la agente de State Farm Nรฉli me ha brindado muy buena informaciรณn, y con muy bonita actitud que me ayudรณ a tomar la decisiรณn de ser cliente de State Farm"
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Brisa Briones

April 14, 2025

5  out of  5
rating by Brisa Briones
"Victoria was amazing! I get out of work at 5pm so it was hard to communicate so we just kept emailing back and forth. She was so patient, persisten and professional. She did amazing!"
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Haile Miller

April 10, 2025

5  out of  5
rating by Haile Miller
"Just got a new policy today with Victoria she was a great help and very friendly! Really enjoyed my experience with her ! Great service !"
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Andy Herrera

April 9, 2025

5  out of  5
rating by Andy Herrera
"I had a great experience getting life insurance. Neli Iniguez was very patient and helped me pick the best option for me. She was very helpful and had an answer for every question I had ๐Ÿค˜"
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Jessica Martinez

April 7, 2025

5  out of  5
rating by Jessica Martinez
"I would like to say that Victoria is such an amazing person. Victoria would check up on me and gave me the time I needed. She also explained everything in detail and was very helpful"
We responded:
"Jessica, I am beyond happy to hear you had such a great experience with Victoria! Here at Renee Thibodeaux State Farm, we pride ourselves on educating our customers so that each customer can pick the coverages that best fit their needs. Your feedback is greatly appreciated, and we look forward to serving your insurance needs! #CustomerService "
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Jeff Roeder

April 7, 2025

5  out of  5
rating by Jeff Roeder
"Neli was great and helped me with everything I needed. And she is friendly"
We responded:
"๐ŸŒŸ So glad to hear you found Neli friendly while handling your insurance needs, Jeff! Your feedback is greatly appreciated. We truly value your business and canโ€™t wait to continue providing you with top-notch service in the future! Thanks for being part of our community! ๐Ÿ’ผโœจ #CustomerCare"
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Charlotte Rogers

March 27, 2025

5  out of  5
rating by Charlotte Rogers
"Victoria was extremely professional, knowledgeable and most pleasant."
We responded:
"๐ŸŒŸ Charlotte, we're thrilled to hear about your amazing experience with Victoria! Thank you for sharing your journey with our office. Your feedback means the world to us! ๐Ÿ’– The entire team at Renee Thibodeaux State Farm is excited to continue providing you with exceptional service. Hereโ€™s to many more great moments ahead! ๐Ÿ˜Š #CustomerAppreciation"
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Michelle Chapman

March 26, 2025

5  out of  5
rating by Michelle Chapman
"I have had my car insurance with Renee Thibodeaux for 10 years and have received excellent service. My car was ruined by Hurricane Harvey and even though there were so many in the same situation, her agency staff went above and beyond to help me. Next car was rear ended and totaled-once again they were professional yet kind and helped me navigate through the process. I moved from the Baytown area but have kept my coverage with Reneeโ€™s agency because of their honest and reliable business practices."
We responded:
"๐ŸŒŸ Huge thanks to Michelle for your kind words and amazing 5-star review! We're thrilled that youโ€™re satisfied with our service, even after moving away. Remember, we proudly serve all of Texas and Louisiana with the same dedication we give our local customers! We appreciate you sticking with us! ๐Ÿ™Œ๐Ÿ’™ #Grateful #CustomerAppreciation"
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koala studio

March 21, 2025

5  out of  5
rating by koala studio
"Neli neli eres la mejor Muy atenta muy informadora muy paciente y la mejor del mundo ๐Ÿ˜Š"
We responded:
"Gracias por su resivar, y por las 5 estrellas. Gracias por confiar con nosotros con su negocio!"
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Rodriguez Arturo

March 12, 2025

5  out of  5
rating by Rodriguez Arturo
""I had a wonderful experience with Neli Iniguez from State Farm she is the person who called me and sold me my policy. She was fantastic. Very informative, friendly , and patient with me as she answered every question and concern."
We responded:
"๐ŸŒŸ Thrilled to hear about your experience with Neli! Her informative, friendly, and patient approach while setting up your insurance policy truly embodies the five-star service we strive for. Thank you for spreading the word about our dedicated team! Your satisfaction means everything to us! ๐Ÿ’™ #CustomerLove #FiveStarService"
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Andrew Johnson

March 12, 2025

5  out of  5
rating by Andrew Johnson
"Victoria Citizen helped me with switching to State Farm when my previous insurer was wanting to double my payment. Iโ€™m paying less than before now.Very highly recommend!"
We responded:
"๐ŸŽ‰ So thrilled to hear about your fantastic experience with Victoria, Andrew! Not only did you start your insurance journey with our team here at Renee Thibodeaux State Farm, but you also saved money while doing it! That's a win-win. Here's to smart choices and peace of mind! ๐Ÿ’ช๐Ÿ’ฐ #InsuranceSuccess #SmartSavings"
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Rafael Chavez

March 4, 2025

5  out of  5
rating by Rafael Chavez
"Great customer service"
We responded:
"๐ŸŒŸ Huge thanks to Rafael for your amazing Five Star review! ๐ŸŒŸ We're thrilled to hear that our teamโ€™s dedication to great customer service made a positive impact on your experience. Your feedback inspires us to keep delivering the best! We can't wait to serve you again! ๐Ÿ™Œ๐Ÿ’™ #CustomerLove"
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Ryan Peterson

March 3, 2025

5  out of  5
rating by Ryan Peterson
"The best customer service I have ever received. They have the best rates as well. I highly recommend! You will not regret it๐Ÿ‘."
We responded:
"๐ŸŒŸ Thrilled to hear you experienced top-notch customer service with us, Ryan! ๐Ÿ™Œ We're dedicated to delivering 5-star quality in every interaction, and it's wonderful to know our great rates made your experience even better. Thank you for sharing your feedback! ๐Ÿ’– #CustomerSatisfaction #FiveStarService"
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rifqi angwin

March 1, 2025

5  out of  5
rating by rifqi angwin
"Renee was very helpful. Thank you so much! It was easy and quick."
We responded:
"๐ŸŒŸ Thank you, Rifqi! We're thrilled to hear our service was helpful, quick, and easy for you. We appreciate your 5-star review! Weโ€™re committed to delivering even more great experiences in the future. Stay tuned for more awesome service coming your way! ๐Ÿš€โœจ #CustomerAppreciation"
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Devin Hutchison

February 28, 2025

5  out of  5
rating by Devin Hutchison
"Very courteous and professional. She was able to get me a very competitive price without reducing any of my coverages on both the home and auto insurance!"
We responded:
"๐ŸŒŸ Exciting news, Devin! ๐ŸŽ‰ We're thrilled that we saved you money while maintaining top-notch coverage for your home and auto insurance. Your five-star experience with us is what we strive for! Welcome to the Renee Thibodeaux State Farm family! ๐Ÿก๐Ÿš— #TeamStateFarm #CustomerFirst #WelcomeAboard"
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Jose Contreras

February 28, 2025

5  out of  5
rating by Jose Contreras
"Very good service and explained everything to me perfectly"
We responded:
"๐ŸŒŸ Weโ€™re thrilled to hear you loved your service, Jose! Thank you for taking the time to share your experience with us. Your satisfaction is extremely important to our team! We're excited to continue delivering five-star service whenever you need us. Hereโ€™s to more great moments ahead! ๐Ÿ™Œโœจ #CustomerLove"
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Richard Hernandez

February 27, 2025

5  out of  5
rating by Richard Hernandez
"Victoria was very helpful and patient. Saving us some money for the first 6 months."
We responded:
"๐ŸŒŸ So thrilled to hear about your awesome experience with Victoria, Richard! Your kind words mean the world to us. ๐Ÿ’– Thank you for taking the time to review our office! At Renee Thibodeaux State Farm, we love providing top-notch service & helping you save money too! ๐Ÿ†โœจ #CustomerLove #StateFarm"
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Jacob Cherry

February 26, 2025

5  out of  5
rating by Jacob Cherry
"Fantastic job on all of my questions and helping me with getting auto insurance!"
We responded:
"๐ŸŒŸ Thank you, Jacob, for your amazing 5-star review! We're thrilled to hear that our team made getting your auto insurance a breeze. Your satisfaction means the world to us! If you need anything else, we're just a message away. Drive safe! ๐Ÿš—๐Ÿ’ผ #CustomerAppreciation #AutoInsurance"
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David D

February 26, 2025

5  out of  5
rating by David D
"Neli has been trying to reach me to discuss about quotes for auto insurance. When I had time off, I got curious and wanted to hear their rates. Neli gave me great savings and quotes I was paying previously. Very friendly and she got me to save $40 dollars a month. Which is great saving and offer the same policy as my last insurance. Iโ€™m so glad I picked up the phone because she got me to save hundreds of dollars in the future. On top of that she recommended life insurance for a low rate just to have my family covered for life. Greatest decision I ever made by going to State Farm."
We responded:
"n starting your Auto and Life Insurance, David! ๐Ÿš—๐Ÿ’ผ Welcome to the State Farm family! We're excited to have you on board and look forward to supporting you every step of the way. Cheers from all of us at Renee Thibodeaux State Farm! ๐Ÿกโค๏ธ #Insurance #Welcome"
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dustin roberts

February 14, 2025

5  out of  5
rating by dustin roberts
"I just signed up for a new car insurance policy. The process was super easy and my agent Neli was really knowledgeable about all my options. Thanks now Iโ€™ll be saving way more money over what I was going to pay."
We responded:
"๐ŸŽ‰ We're thrilled to hear how easy it was for you to save on auto insurance with State Farm, Dustin! Thank you for sharing your positive experience with Neliโ€”she truly goes above and beyond with all her customers. Welcome to the Renee Thibodeaux State Farm family! ๐Ÿš—๐Ÿ’ฐ #Welcome #CustomerAppreciation "
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Kelvin Fultz

February 10, 2025

5  out of  5
rating by Kelvin Fultz
"Nelly at Renee Thibodeaux State Farm is a valuable asset. When it comes down to quotes and policy information, she's 100 percent capable of getting the job done. I'll refer any day."
We responded:
"๐ŸŒŸ Huge thanks to Kelvin for your wonderful review! We're thrilled to hear you received the five-star service we always aim for at Renee Thibodeaux State Farm. A special shoutout to Neli for her incredible work! ๐Ÿ™Œ Your feedback motivates us to keep delivering top-notch service! #CustomerAppreciation #Teamwork"
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Andy

February 7, 2025

5  out of  5
rating by Andy
"Victoria listened carefully to my needs and took the time to provide detailed information about the insurance I was interested in. Her knowledge and patience was impressive, and she went above and beyond to ensure I found exactly what I was looking for. What stood out the most was her genuine interest in helping, rather than just making a sale. I left feeling valued and appreciated as a customer. I highly recommend Vitoria for her outstanding customer service!"
We responded:
"๐ŸŒŸ Huge shoutout to Andy for the fantastic review! At Renee Thibodeaux State Farm, we strive to ensure every customer knows exactly what theyโ€™re getting and that itโ€™s tailored just for them. Thrilled to hear Victoria delivered our top-notch service! Hereโ€™s to more Five-Star experiences ahead! ๐ŸŽ‰ #CustomerAppreciation #InsuranceExcellence "
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Benny Varkey

February 5, 2025

5  out of  5
rating by Benny Varkey
"I worked with Victoria. She helped me set up my new car insurance plan and it was nice and seamless. I really enjoyed the experience, 5/5."
We responded:
"๐Ÿš—โœจ So thrilled to hear that your car insurance experience with us was a breeze, Benny! Your kind words and five-star review mean the world. ๐ŸŒŸ Huge shoutout to Victoria for her outstanding service! Weโ€™re here to make insurance easy and enjoyable. Thank you for choosing us! ๐Ÿ™Œ๐Ÿ’™ #CustomerAppreciation"
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Tori Matthews

February 4, 2025

5  out of  5
rating by Tori Matthews
"Iโ€™m 23 years old and had no idea what to look for with car insurance and I got everything I needed from Victoria with State Farm! She was so kind and patient with me. Explained everything I needed to know about every part of my policy so perfectly. I knew confidently what I was getting and felt that State Farm was the right fit for me thanks to her amazing customer service and honest support."
We responded:
"๐ŸŽ‰ Thrilled to hear about your fantastic experience starting your Auto insurance with Victoria! ๐Ÿš—โœจ Understanding coverage is key, and we're overjoyed we could guide you through it. Get ready for more top-notch service because local small businesses truly know how to treat their customers right! ๐Ÿ’ชโค๏ธ #CustomerService #SupportLocal #SmallBusiness"