Skip to content
Espaรฑol

Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isabel 20

Isabel 20

August 26, 2025

5  out of  5
rating by Isabel 20
"Ms. Neli was such a rep to work with ! She understood what we were looking for and helped us find exactly what we needed."
Profile photo of Isaiah Cano

Isaiah Cano

August 26, 2025

5  out of  5
rating by Isaiah Cano
"I had an excellent experience with Victoria From the moment I reached out, she was professional, and incredibly helpful. She took the time to understand my needs and helped me find the perfect coverage at a great price. The process was smooth and hassle-free, and the customer service is great, I highly recommend the Renee Thibodeaux office to anyone looking for reliable and affordable car insurance! Ask for Victoria!"
Profile photo of Linda Jones

Linda Jones

August 22, 2025

5  out of  5
rating by Linda Jones
"Victoria was awesome!"
Profile photo of Jose Luis Martinez

Jose Luis Martinez

August 22, 2025

5  out of  5
rating by Jose Luis Martinez
"Renee T and her staff are amazing !!! For months i shopped around looking for a professional and ethical agent. Im happy to report i found one. I highly recommend Renee T and her staff."
Profile photo of Steven Boulet

Steven Boulet

August 4, 2025

5  out of  5
rating by Steven Boulet
"I have had insurance with so many different brokers and this is the first time in over 30 yrs that I felt I was listened to and really worked with on my insurance policy. Victoria was so helpful and so kind and explained everything in ways no one else had ever done. She broke everything down and made suggestions but backed up the suggestions with reasons and advice which go along way in helping someone understand why to choose this or that. This was an awesome experience and look forward to many years working with them."
We responded:
"๐ŸŒŸ Elated to hear about your amazing experience with our office, Steven! We pride ourselves on tailoring policies to meet each customer's unique needs. A huge shoutout to Victoria for delivering that personalized touch! Your satisfaction is our top priority. Thank you for sharing! ๐Ÿ™Œ #CustomerCare #Teamwork"
Profile photo of Camila Nieto

Camila Nieto

August 1, 2025

5  out of  5
rating by Camila Nieto
"First time getting insurance on my car Victoria was very patient with me and can explain very well๐Ÿ‘"
We responded:
"๐ŸŒŸ Thrilled to hear about your amazing experience, Camila! Thank you for taking the time to review our office. Huge shoutout to Victoria for delivering five-star service! ๐Ÿ’– #CustomerAppreciation #FiveStarService #TeamVictoria"
Profile photo of valerie โ€œHeyItsValโ€ bernal

valerie โ€œHeyItsValโ€ bernal

July 31, 2025

5  out of  5
rating by valerie โ€œHeyItsValโ€ bernal
"Renee was great, she answered all my questions and was really patient with me and my busy schedule waiting for me to get back with her but whenever I had the chance she was there to help me! I would recommend her to anyone!"
We responded:
"๐ŸŒŸ Huge thanks for your glowing recommendation and five-star review! ๐ŸŒŸ I'm thrilled we could address all your questions and accommodate your schedule. Your feedback means the world to me, and I'm grateful for the opportunity to work with you! Looking forward to our next collaboration! ๐Ÿ™Œ๐Ÿ’– #Gratitude"
Profile photo of Patricia Jenkins

Patricia Jenkins

July 30, 2025

5  out of  5
rating by Patricia Jenkins
"I had the privilege to work with Renee Thibodeaux at State Farm to get car insurance. Renee helped to get a reasonable rate. She was very attentive to my needs, professional, and kept me updated. If you are looking for car insurance consider contacting Renee at State Farm ."
We responded:
"๐ŸŒŸ A huge THANK YOU to Patricia for your amazing five-star review! ๐Ÿ™Œ Weโ€™re thrilled to hear about your positive experience with our professional team and our commitment to securing great rates. Your kind words mean the world to us! ๐Ÿ’– Hereโ€™s to many more satisfied clients! #CustomerAppreciation #FiveStars"
Profile photo of Rosie Medellin

Rosie Medellin

July 23, 2025

5  out of  5
rating by Rosie Medellin
"They are very polite and understanding and they explain everything to you about your policy."
We responded:
"๐ŸŒŸ So thrilled to hear we could clarify everything about your policy, Rosie! Even more excited that we delivered a five-star experience! Your feedback motivates us to keep raising the bar on customer service in the insurance industry. Thank you for trusting us! ๐Ÿ’– #CustomerCare #InsuranceExcellence"
Profile photo of Alex Salinas

Alex Salinas

July 18, 2025

5  out of  5
rating by Alex Salinas
"Great service helped me out alot and also gave me a very deal"
We responded:
"๐ŸŒŸ Thank you for taking the time to leave a review! We're thrilled to hear that you received the 5-star service we strive for at our office. Your feedback means the world to us and motivates our team to keep delivering exceptional experiences. We appreciate YOU! ๐Ÿ’™ #CustomerAppreciation #FiveStars"
Profile photo of Carmen Paz

Carmen Paz

July 18, 2025

5  out of  5
rating by Carmen Paz
"My experience to talk to Renee Thibodeaux was very good , she helped me to find the best price. I recomend a 100% to talk to her about your auto insurance. And Victoria Citizen was the agent who helped me all the time."
We responded:
"๐ŸŒŸ Huge thanks to Carmen for your kind recommendation! ๐Ÿ™Œ Weโ€™re thrilled to hear that you got the best price while working with Victoria. Your satisfaction means the world to us! ๐Ÿ’– If anyone else needs assistance, don't hesitate to reach out! #CustomerLove #TestimonialTuesday"
Profile photo of Sharon Scott

Sharon Scott

July 16, 2025

5  out of  5
rating by Sharon Scott
"Neil was awesome! She was very knowledgeable and helpful! Also she was able to get me an affordable rate! Thank you so much for your help as well as service!! Greatly appreciate you!"
We responded:
"๐ŸŒŸ So thrilled to hear about your fantastic experience getting your insurance started with our agency, Sharon! ๐ŸŽ‰ A big shoutout to Neli for providing you with top-notch service and securing an affordable rate. Hereโ€™s to your satisfaction now and in the future! Cheers to peace of mind! ๐Ÿฅณ #InsuranceJoy #CustomerSatisfaction"
Profile photo of Nathan Doisy

Nathan Doisy

June 29, 2025

5  out of  5
rating by Nathan Doisy
"Very helpful and super nice made getting insurance easy"
We responded:
"๐ŸŒŸ Thank you for sharing your experience with our five-star service! We're thrilled to hear that getting your insurance started was a breeze. Your satisfaction is our priority, and we can't wait to continue providing you with exceptional service in the future! ๐Ÿš€ #CustomerAppreciation #FiveStarService"
Profile photo of Crafting With Popcorn Head

Crafting With Popcorn Head

June 27, 2025

5  out of  5
rating by Crafting With Popcorn Head
"Had a good experience getting my car insurance moved over to State Farm. Definitely recommend it. Vitoria was very kind and helpful throughout the entire process."
We responded:
"Thank you so much for the five-star review. We are so excited to hear you had a good experience getting your car insurance started with our office and can't wait to show you more great service in the future!! Your feedback encourages us to continue offering that five-star service our customers have come to know and love. Shoutout to Victoria for another job well done! #happycustomer #fivestarservice"
Profile photo of Samantha Sandridge

Samantha Sandridge

June 22, 2025

5  out of  5
rating by Samantha Sandridge
"Everyone at this agency has been so kind and knowledgeable. Victoria was so helpful and made sure I had everything I needed the same day and within 30 minutes of our conversation! Absolutely will be using this agency for all my insurance needs. Especially because they are able to text me! I switched from Allstate and they save me $100/year"
We responded:
"๐ŸŒŸ Welcome to our agency, Samantha! We're thrilled to hear that you found our team kind and knowledgeable. A huge shoutout to Victoria for her outstanding support in getting you everything you needed quickly! We're excited to be your go-to for all your insurance needs. Cheers to a great partnership! ๐ŸŽ‰ #WelcomeAboard #TeamWork"
Profile photo of Courtney Botkin

Courtney Botkin

June 19, 2025

5  out of  5
rating by Courtney Botkin
"I recently had the pleasure of working with Candice Findlay at State Farm, and I can confidently say her service exceeded all my expectations. From the very beginning, she was professional, responsive, and genuinely committed to helping me find the best coverage for my needs. The entire process from getting a quote to finalizing my policy was smooth and stress-free. She took the time to clearly explain my options and helped me understand what each policy covered, without any pressure or confusing gibberish. Itโ€™s rare to find such transparency and honesty in the insurance industry. Thank you, Candice for providing peace of mind and outstanding service. I truly appreciate your dedication and professionalism itโ€™s clear you put your customers first. I look forward to continuing our partnership for years to come."
We responded:
"๐ŸŽ‰ We're thrilled to hear about your exceptional experience with Candice, Courtney! ๐ŸŒŸ Her knowledge, professionalism and outstanding customer service truly reflect our commitment to keeping customers happy and are what we pride ourselves on. Thank you for choosing us as your trusted insurance agency. Hereโ€™s to many more years of protection & partnership ahead! ๐Ÿฅณ #CustomerFirst #InsuranceDoneRight "
Profile photo of KyLush Beauty

KyLush Beauty

June 19, 2025

5  out of  5
rating by KyLush Beauty
"Geremy Kerr was sooo amazing and insightful on helping me get insurance! Very patient, informative, and great positive energy. Heโ€™s the best!!"
We responded:
"๐ŸŽ‰ We're thrilled to hear you had a fantastic experience starting your insurance journey with State Farm! ๐Ÿš—๐Ÿก Welcome to the State Farm Family, where youโ€™re not just a customer, but part of our community. Hereโ€™s to securing your future together! ๐Ÿ’š #StateFarmFamily #InsuranceMadeEasy"
Profile photo of dottie kerr

dottie kerr

June 19, 2025

5  out of  5
rating by dottie kerr
"Love how they are so patient with me. Insurance can be confusing but they make it easy."
We responded:
"๐ŸŒŸ Thank you, Dottie for taking the time to share your experience with our office! We're thrilled to hear you had a 5-star experience with our team! Your feedback means the world to us and motivates us to keep delivering top-notch service. #CustomerAppreciation #5StarService"
Profile photo of Jojo Love

Jojo Love

June 4, 2025

5  out of  5
rating by Jojo Love
"Victoria was very patient and professional during our interactions. I am super thankful that she followed up with me and was able to help me understand my sew policy and even save me some money. I switched from allstate and I am very pleased with my decision โ˜บ๏ธ"
We responded:
"๐ŸŒŸ Thank you for your 5-star review! We're thrilled to hear that you had a professional experience getting your insurance started with us AND that we saved you money in the process! ๐ŸŽ‰ It's a win-win, and we appreciate your trust in our team. Here's to peace of mind and more savings! ๐Ÿ™Œ๐Ÿ’ฐ #CustomerAppreciation"
Profile photo of Glen Norde

Glen Norde

May 19, 2025

5  out of  5
rating by Glen Norde
"Thanks miss Victoria you were perfect and professional"
We responded:
"๐ŸŒŸ Huge thanks to Glen for the glowing 5-star review! ๐ŸŒŸ We're thrilled to hear you had a fantastic experience with Victoria! ๐Ÿ™Œ Your feedback inspires us to keep delivering top-notch service. We appreciate your support and look forward to serving you again soon! ๐Ÿ’– #CustomerLove #5StarReview "
Profile photo of vicki grohmann

vicki grohmann

May 15, 2025

5  out of  5
rating by vicki grohmann
"Netti was amazing. Got me better coverage and cheaper than I had previously with another company. So glad I reached out."
We responded:
"๐ŸŽ‰ We're so excited to hear about your amazing experience with Nelli, Vicki! ๐ŸŒŸ It's always our goal to provide you the best coverage at the best rate. Your satisfaction means everything to us! Thank you for trusting us with your insurance needs. Here's to more great moments ahead! ๐Ÿฅณ๐Ÿ’– #CustomerSpotlight #BestCoverage"
Profile photo of Monica Logsdon

Monica Logsdon

May 14, 2025

4  out of  5
rating by Monica Logsdon
"Rene is awesome to deal with."
We responded:
"๐ŸŒŸ Thank you, Monica, for your kind review! We're thrilled to hear that you think our office is awesome to deal with. Your feedback means the world to us! Weโ€™re always striving for Five-Star service, so please let us know how we can improve. We're here for you! ๐Ÿ™Œโœจ #CustomerLove #FeedbackMatters"
Profile photo of Mia Clark

Mia Clark

May 5, 2025

5  out of  5
rating by Mia Clark
"Amazing customer service and helped me get an amazing quote"
We responded:
"๐ŸŒŸ Huge shoutout to Mia for the fantastic 5-star review! We're thrilled you enjoyed our top-notch customer service and got an amazing quote. Your trust means the world to us! Thank you for letting us handle your insurance needsโ€”we're here for you anytime! ๐Ÿ† #CustomerAppreciation #InsuranceService"
Profile photo of Adam Merritt

Adam Merritt

April 25, 2025

5  out of  5
rating by Adam Merritt
"Great service and very friendly!"
We responded:
"Thank you for your Five-Star review Adam. We are delighted that you felt our service was friendly and great. We look forward to providing you with more wonderful service in the future!"
Profile photo of Juan โ€œBlack-Eโ€ Gutierrez

Juan โ€œBlack-Eโ€ Gutierrez

April 21, 2025

1  out of  5
rating by Juan โ€œBlack-Eโ€ Gutierrez
"I don't know who's in charge of this franchise but when someone tells you to cancel there policy you should respect there request. Especially when it comes to our elderly community. A family member called them to cancel their auto-pay policy and instead they went ahead and let it go through and try to blame it on the computer error. Friends of elderly family beware of sharks like this, times are hard enough without this kind of treatment."
We responded:
"Our office has searched all of our records and we have not found anything that would pertain to the incident you are speaking in regard to. You may have our office confused with another office. Being that this review is not based on first person account it is possible that you have the wrong office. If you would like to give our office a call we can discuss and look into further detail. Our office has a dedicated customer service representative and we have always prided ourselves in providing a high level of customer service. "