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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Williams

January 27, 2026

5  out of  5
rating by Brandon Williams
"Excellent service! Would recommend for anyone that is shopping around!"
We responded:
"Thank you for taking the time to leave such a great review, Brandon. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Danielle Bryant

January 26, 2026

5  out of  5
rating by Danielle Bryant
"Victoria was absolutely amazing so patient and got me all the information that I needed truly, the best agent I’ve ever worked with"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Renee Thibodeaux’s Team. "
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Irma Quintanilla

January 23, 2026

5  out of  5
rating by Irma Quintanilla
"Victoria C. was excellent! Very knowledgeable, patient and kind. She answered every question I had and made me feel very welcomed. I was able to save by bundling and I have more coverage than before. Very happy with my experience."
We responded:
"Thank you so much for the 5-star rating, Irma! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ron Booth

January 21, 2026

5  out of  5
rating by Ron Booth
"Very friendly and helpful plus saved from on the cost of my car insurance. I highly recommend"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Ron, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Renee Thibodeaux’s Team—we are always here to help! "
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Patrick Lyons

January 16, 2026

5  out of  5
rating by Patrick Lyons
"Professional service...."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Patrick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Renee Thibodeaux’s Team—we are always here to help! "
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Wendy Stinnett

January 16, 2026

5  out of  5
rating by Wendy Stinnett
"It’s was awesome she walked me though it made it easy"
We responded:
"Thank you for the 5-star review, Wendy! Here on State Farm Agent Renee Thibodeaux’s Team, we are proud to serve our community and appreciate your recognition. "
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Nelly Gallegos

January 14, 2026

5  out of  5
rating by Nelly Gallegos
"Vitoria Citizen was very helpful explaining my policies."
We responded:
"Nelly, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Willie McCrea

January 9, 2026

5  out of  5
rating by Willie McCrea
"I was searching for car insurance and I met this young lady from State Farm name Renee and she was amazing. She made my day. Thanks so much"
We responded:
"Thank you so much for the 5-stars, Willie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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RMS

January 8, 2026

5  out of  5
rating by RMS
"Had such an easy experience getting set up with Dayanelli!!! Would def recommend!"
We responded:
"Thank you for the fantastic review, Rainie! We are always here to help with your insurance needs here in Baytown. I am so happy to hear that Dayanelli made it such an easy experience for you!"
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Bailey Malek

December 30, 2025

5  out of  5
rating by Bailey Malek
"Great customer service!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Chuck Lindburg

December 27, 2025

4  out of  5
rating by Chuck Lindburg
"I was shopping insurance one day and came across this agency. I left a message with the agency and was promptly called back, I spoke to an agent by the name of Victoria, she was well versed on her product and together we reached a quote that was equal to and in some areas offered better benefits than my current policy... fast forward it was a NO pressure, better terms and benefits insurance deal. The only down side is I live miles away from their office. If not being right down the road from them is not an issue I strongly suggest you give them a call if you have need of their service. December 2025"
We responded:
"We sincerely appreciate your review, Chuck. We are glad to hear that your experience with our team here at State Farm Agent Renee Thibodeaux’s Office met your expectations. Not to worry living miles away, we can provide you with our exceptional customer service via phone, email, or text. Also, If there are any aspects of our service you believe we could enhance, we would be grateful for your feedback. "
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Dyceman D'Gonian

December 27, 2025

5  out of  5
rating by Dyceman D'Gonian
"Very friendly kind and generous person I enjoyed chatting with Victoria she’s extremely professional and resilient great company great people Victoria my best customer service best friend now get your insurance while great people still exist"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Renee Thibodeaux’s office. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Foster Anderson

December 16, 2025

5  out of  5
rating by Foster Anderson
"Very nice and helpful"
We responded:
"Thank you for your five-star review! We're glad to hear you found our team nice and helpful. We appreciate your business and look forward to assisting you again in the future!"
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Jeremy Allen

December 16, 2025

5  out of  5
rating by Jeremy Allen
"Neli is fantastic to work with! She’s professional, dedicated, and looks out for her clients’ best interests. I really appreciate her commitment to finding solutions that help save money while delivering great service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Neli provided you with professional, dedicated service and prioritized your best interests. Your appreciation means a lot to us, and we’re glad she could help find solutions that save you money while maintaining great service. We look forward to continuing to support you!"
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Benny Varkey

December 8, 2025

5  out of  5
rating by Benny Varkey
"I worked with Victoria. She helped me set up my new car insurance plan and it was nice and seamless. I really enjoyed the experience, 5/5."
We responded:
"🚗✨ So thrilled to hear that your car insurance experience with us was a breeze, Benny! Your kind words and five-star review mean the world. 🌟 Huge shoutout to Victoria for her outstanding service! We’re here to make insurance easy and enjoyable. Thank you for choosing us! 🙌💙 #CustomerAppreciation"
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Dianne Arnst

December 1, 2025

5  out of  5
rating by Dianne Arnst
"Mrs Thibodeaux explained every detail for my policy very thoroughly and very professionally. I would recommend her to anyone that needs insurance."
We responded:
"Thank you for taking the time to give our office such an amazing five-star review. We're glad to hear that we provided thorough and professional guidance for your policy. Your recommendation means a lot to us, and we're here to help anytime you need insurance assistance. We appreciate your trust and support!"
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leslie rangel

December 1, 2025

5  out of  5
rating by leslie rangel
"I had the best experience with Neli! She was patient & thorough with all of my questions regarding which policy would best fit my needs! She made the process easy & effortless & I appreciate all of her help!"
We responded:
"Thank you so much for sharing your positive experience! We're delighted to hear that Neli was patient, thorough, and helped make the process easy and effortless for you. Your satisfaction is our top priority, and all of us here at Renee Thibodeaux State Farm are grateful for the opportunity to assist you. We truly appreciate your kind words and look forward to serving you again in the future!"
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Reginald Wright

November 25, 2025

5  out of  5
rating by Reginald Wright
"From the door they made me feel at home very nice staff Mrs Nell was so nice to me the price you can’t beat it I above everybody to go get them a chance you won’t regret it"
We responded:
"Thank you for your heartfelt review! We're so happy to hear that our team, especially Mrs. Neli, made you feel right at home from the moment you walked in. Providing friendly service and great prices is our priority, and we're glad it showed. We truly appreciate your recommendation and look forward to serving you again!"
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Tajahnae Johnson

November 21, 2025

5  out of  5
rating by Tajahnae Johnson
"She was great she explained every aspect of the coverage in detail. She was also very nice patient and guide me through the process and thoughtful in between…."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that she took the time to explain every aspect of your coverage clearly and guided you patiently through the process. Providing thoughtful and attentive service is very important to all of us here at Renee Thibodeaux State Farm, and we're glad it made a positive difference for you. We appreciate your kind words and look forward to assisting you again in the future!"
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Intolerant Texan

November 18, 2025

5  out of  5
rating by Intolerant Texan
"I actually had a pleasant experience meeting my auto insurance needs plus a few extras! I am saving a lot of money and have coverage that I can feel secure about. Victoria is so patient and a great communicator. I am grateful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience and that Victoria was able to provide patient and clear communication while helping you find the right coverage. It's wonderful to know you're saving money and feel secure with your insurance. We truly appreciate your gratitude and look forward to continuing to support your auto insurance needs!"
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Alesha Richard

November 11, 2025

5  out of  5
rating by Alesha Richard
"Victoria and the entire team are very helpful! Victoria took the time to explain life insurance policies. She was absolutely amazing and was able to get the policy I needed for my loved ones while maintaining my budget!"
We responded:
"Alesha thank you so much for your amazing five-star review. Congratulations on protecting your loved ones with life insurance through State Farm. Here at Renee Thibodeaux State Farm, we strive to get you the coverage you need at a price you can afford, and I am so happy to hear that Victoria was able to accomplish that for you!"
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Justin Meyers

October 18, 2025

5  out of  5
rating by Justin Meyers
"Had progressive for 15 years, and they kept increasing rates for no reason. Renee’s office reached out to me and gave me a quote. They earned my business. They saved me ~ $100/mo and a customer service there is amazing. Everybody was so polite. 10/10 Update; Now have 3 life ins. Policies and rental insurance through them. Victoria is extremely professional and actually remembers you as a person. You’re not just another customer, you’re an individual."
We responded:
"Huge thanks to Justin for the fantastic review! We're thrilled to save you money while delivering top-notch service. It’s all about the personal touch with local agents! We're excited to keep providing you with amazing customer experiences. "
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Mindy Arjona

October 16, 2025

5  out of  5
rating by Mindy Arjona
"We are all skeptical about making changes that require monthly payments for contracts/subscriptions, but Dayaneli (Neli) made us feel comfortable and confident about switching our auto insurance to State Farm. Neli is proficient in the insurance field. She explained to us all of our options in full detail, including savings and discounts!"
We responded:
"Mindy, Thank you so much for the amazing five-star review. We are excited to hear that you felt comfortable and confident dealing with our office! Shout out to Neli for working hard to provide all her customers with the best experience possible!"
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Abdias Miranda

October 15, 2025

5  out of  5
rating by Abdias Miranda
"After my previous car insurance kept raising my premium for no reason I began to look elsewhere. No car accidents, no tickets and my bill kept going up. Luckily Victoria from State Farm made the transition so appealing and easy. With a lower rate and a higher coverage I could not resist. Thank you Victoria for taking care of it my insurance needs"
We responded:
"I am really happy to hear that you had such a great experience with Victoria, Abdias. We appreciate you taking the time to provide our office with a review so everyone can know the five-star service we provide!! We looking forward to serving your insurance needs!"
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Cherry Walton

October 13, 2025

5  out of  5
rating by Cherry Walton
"Victoria I want to thank you for helping me with the insurance policy for my brother and I. You really made it easy to understand relieving stress off me. Once again thank you, Peace."
We responded:
"Cherry, I am so happy that Victoria was able to relieve some stress by making our process easy to understand. Providing great service in a manner that meets your needs is our goal and am happy you feel we did that at a 5-star level. We look forward to serving as your insurance agent, here's to more great service ahead!!"