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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Roy

David Roy

March 16, 2026

5  out of  5
rating by David Roy
"From first contact, Victoria was just simply pleasant. Very helpful, considerate of my time and extremely knowledgeable! She went above and beyond especially knowing I was having such a difficult time with previous insurance carrier. Highly recommend this group!"
We responded:
"Thank you for the amazing review, David! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Gopal Avirineni

March 11, 2026

5  out of  5
rating by Gopal Avirineni
"Excellent service! Victoria was very professional, knowledgeable, and patient in explaining all the policy options. She helped me find the best coverage at a great price. Highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Renee Thibodeaux’s Team. "
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Johnathan Tawney

March 3, 2026

5  out of  5
rating by Johnathan Tawney
"BEST INSURANCE EXPERIENCE I’VE EVER HAD! Victoria was sweet, understanding, and extremely patient with me and my schedule. Highly recommend."
We responded:
"Thank you so much for the 5-stars, Johnathan! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Renee Thibodeaux’s Team anytime."
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Jeffrey Grant

February 28, 2026

5  out of  5
rating by Jeffrey Grant
"Friendly and professional"
We responded:
"Thank you for the fantastic review, Jeffrey! We are always here to help with your insurance needs here in Baytown . "
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Christopher M Trevino Jr

February 25, 2026

5  out of  5
rating by Christopher M Trevino Jr
"Went in a month ago and had great customer service neli answered all my questions and I wasn't confused about anything I definitely recommend state farm and to go to neli she will help you out"
We responded:
"Thanks so much for the fantastic rating, Christopher! We are so glad you had a positive experience with us here on State Farm Agent Renee Thibodeaux’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Alphrobics Team

February 25, 2026

5  out of  5
rating by Alphrobics Team
"Victoria she did a great and hard work I like to stay with State Farm car insurance company thank you Victoria citizen"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Verna Tanton

February 19, 2026

5  out of  5
rating by Verna Tanton
"I absolutely 1000 percent would recommend this office with state farm. Nellie has answered and helped me with everything I've asked. And Renee is very nice and helpful as well.If your looking for a new insurance company look no further.."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Braeden Buie

February 14, 2026

5  out of  5
rating by Braeden Buie
"Victoria made the process easy to work with. I appreciate all her knowledge and willfulness to help me understand what I’m purchasing. Thank you for making it worth my time. Highly recommend this agent to the next in need for a policy. Thank you!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Renee Thibodeaux’s Team. "
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Brandon Williams

January 27, 2026

5  out of  5
rating by Brandon Williams
"Excellent service! Would recommend for anyone that is shopping around!"
We responded:
"Thank you for taking the time to leave such a great review, Brandon. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Danielle Bryant

January 26, 2026

5  out of  5
rating by Danielle Bryant
"Victoria was absolutely amazing so patient and got me all the information that I needed truly, the best agent I’ve ever worked with"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Renee Thibodeaux’s Team. "
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Irma Quintanilla

January 23, 2026

5  out of  5
rating by Irma Quintanilla
"Victoria C. was excellent! Very knowledgeable, patient and kind. She answered every question I had and made me feel very welcomed. I was able to save by bundling and I have more coverage than before. Very happy with my experience."
We responded:
"Thank you so much for the 5-star rating, Irma! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ron Booth

January 21, 2026

5  out of  5
rating by Ron Booth
"Very friendly and helpful plus saved from on the cost of my car insurance. I highly recommend"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Ron, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Renee Thibodeaux’s Team—we are always here to help! "
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Patrick Lyons

January 16, 2026

5  out of  5
rating by Patrick Lyons
"Professional service...."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Patrick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Renee Thibodeaux’s Team—we are always here to help! "
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Wendy Stinnett

January 16, 2026

5  out of  5
rating by Wendy Stinnett
"It’s was awesome she walked me though it made it easy"
We responded:
"Thank you for the 5-star review, Wendy! Here on State Farm Agent Renee Thibodeaux’s Team, we are proud to serve our community and appreciate your recognition. "
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Nelly Gallegos

January 14, 2026

5  out of  5
rating by Nelly Gallegos
"Vitoria Citizen was very helpful explaining my policies."
We responded:
"Nelly, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Willie McCrea

January 9, 2026

5  out of  5
rating by Willie McCrea
"I was searching for car insurance and I met this young lady from State Farm name Renee and she was amazing. She made my day. Thanks so much"
We responded:
"Thank you so much for the 5-stars, Willie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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RMS

January 8, 2026

5  out of  5
rating by RMS
"Had such an easy experience getting set up with Dayanelli!!! Would def recommend!"
We responded:
"Thank you for the fantastic review, Rainie! We are always here to help with your insurance needs here in Baytown. I am so happy to hear that Dayanelli made it such an easy experience for you!"
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Bailey Malek

December 30, 2025

5  out of  5
rating by Bailey Malek
"Great customer service!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Chuck Lindburg

Chuck Lindburg

December 27, 2025

4  out of  5
rating by Chuck Lindburg
"I was shopping insurance one day and came across this agency. I left a message with the agency and was promptly called back, I spoke to an agent by the name of Victoria, she was well versed on her product and together we reached a quote that was equal to and in some areas offered better benefits than my current policy... fast forward it was a NO pressure, better terms and benefits insurance deal. The only down side is I live miles away from their office. If not being right down the road from them is not an issue I strongly suggest you give them a call if you have need of their service. December 2025"
We responded:
"We sincerely appreciate your review, Chuck. We are glad to hear that your experience with our team here at State Farm Agent Renee Thibodeaux’s Office met your expectations. Not to worry living miles away, we can provide you with our exceptional customer service via phone, email, or text. Also, If there are any aspects of our service you believe we could enhance, we would be grateful for your feedback. "
Profile photo of Dyceman D'Gonian

Dyceman D'Gonian

December 27, 2025

5  out of  5
rating by Dyceman D'Gonian
"Very friendly kind and generous person I enjoyed chatting with Victoria she’s extremely professional and resilient great company great people Victoria my best customer service best friend now get your insurance while great people still exist"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Renee Thibodeaux’s office. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Foster Anderson

December 16, 2025

5  out of  5
rating by Foster Anderson
"Very nice and helpful"
We responded:
"Thank you for your five-star review! We're glad to hear you found our team nice and helpful. We appreciate your business and look forward to assisting you again in the future!"
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Jeremy Allen

December 16, 2025

5  out of  5
rating by Jeremy Allen
"Neli is fantastic to work with! She’s professional, dedicated, and looks out for her clients’ best interests. I really appreciate her commitment to finding solutions that help save money while delivering great service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Neli provided you with professional, dedicated service and prioritized your best interests. Your appreciation means a lot to us, and we’re glad she could help find solutions that save you money while maintaining great service. We look forward to continuing to support you!"
Profile photo of Benny Varkey

Benny Varkey

December 8, 2025

5  out of  5
rating by Benny Varkey
"I worked with Victoria. She helped me set up my new car insurance plan and it was nice and seamless. I really enjoyed the experience, 5/5."
We responded:
"🚗✨ So thrilled to hear that your car insurance experience with us was a breeze, Benny! Your kind words and five-star review mean the world. 🌟 Huge shoutout to Victoria for her outstanding service! We’re here to make insurance easy and enjoyable. Thank you for choosing us! 🙌💙 #CustomerAppreciation"
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Dianne Arnst

December 1, 2025

5  out of  5
rating by Dianne Arnst
"Mrs Thibodeaux explained every detail for my policy very thoroughly and very professionally. I would recommend her to anyone that needs insurance."
We responded:
"Thank you for taking the time to give our office such an amazing five-star review. We're glad to hear that we provided thorough and professional guidance for your policy. Your recommendation means a lot to us, and we're here to help anytime you need insurance assistance. We appreciate your trust and support!"
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leslie rangel

December 1, 2025

5  out of  5
rating by leslie rangel
"I had the best experience with Neli! She was patient & thorough with all of my questions regarding which policy would best fit my needs! She made the process easy & effortless & I appreciate all of her help!"
We responded:
"Thank you so much for sharing your positive experience! We're delighted to hear that Neli was patient, thorough, and helped make the process easy and effortless for you. Your satisfaction is our top priority, and all of us here at Renee Thibodeaux State Farm are grateful for the opportunity to assist you. We truly appreciate your kind words and look forward to serving you again in the future!"